
FOR IMMEDIATE RELEASE
ARL’s Consulting newly released e-Yield Suite consisting of an online schedule, freight quote, booking and payment module now in use in
Pacific Star’s Business Development Manager, Ms. Amy Ngoc, expects that her customers will get an improved service by being able to inquire on sailing schedules 24 hours a day via their website, with instant response and no waiting time. Additionally she hopes to profile her company as an efficient and attractive business partner both for their own customers and also towards shipping lines and NVOs looking for a representation in
As a ‘powered by arl-shipping.com’ solution the e-Yield Suite front-end is embedded into the transport providers own web-site allowing for selective offering of transport services aligned with the NVO’s market profile, co-branding own value adding transport services like insurance, customs clearance and document processing to the core transport product offered by the shipping lines.
“Additionally we expect that by promoting e-business our staff will gradually move away from doing transactional work with their hands, and instead invest the freed up time in truly adding value to our customers shipping process; to be pro-active and contribute to a smooth, efficient and cost effective transport process” adds Amy. “We expect that this is just the beginning. Eventually we will cover all trades lanes, export and import, and we hope also to offer our customers self-service freight quotes and maybe even online bookings or booking requests in the near future also from our website” she ends.
ARL’s e-Yield Suite is available in a number of deployment scenarios reflecting the characteristics of the transport provider, ranging from NVO/forwarders, milk-run exporters and import distributors, liner agents, short sea and deep sea shipping lines, rail and barge operators and multi-modal transport providers.
On ARL Consulting’s site for shipping solutions, arl-shipping.com, interested transport providers can request an on-line presentation and sign-up for using individual modules from the platform. For additional information on ARL’s e-Yield Suite, contact Evgeny Drokov or visit arl-shipping.com.
